Terms & conditions

The Global Paddler website and its content are owned and published by Total R&R Pty Limited trading as Global Paddler® ABN 75 105 317 959 (Global Paddler). By using this website you acknowledge and agree that you have had sufficient chance to read and understand its terms and conditions of use, privacy policy, and disclaimers, and you agree to be bound by them. If you do not agree to be bound by them, please do not use this website.

The information contained on the Global Paddler website is intended for general information only and should not be considered to be complete or definitive. Information on this website may contain technical inaccuracies or typographical errors. Global Paddler accepts no responsibility regarding the accuracy of information that is provided on this website and use of such information is at your own risk. Global Paddler reserves the right to make changes at any time, without notice, to any element of the website. All content and functionality on this website is provided “as is” and without warranties of any kind by Global Paddler, express or implied.

This website contains links to sites maintained by other organisations. Global Paddler does not take any responsibility for the content or functionality of those sites. You should take appropriate action to ensure that your access to, and use of this website and other sites is protected against, and free from viruses, worms, Trojan horses and other harmful and destructive material.

This website is intended for use by individuals 18 years of age or older. This website is not directed for use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this website.

Global Paddler will not be liable to any party for any direct, indirect, special or other consequential damages arising out of any use of this website, or any other hyperlinked website, and including, but without limitation, loss of profits, interruption of business, loss of data on your information handling system or otherwise, even if Global Paddler has been expressly advised of the possibility of such damages. Global Paddler provides no representations or warranties, express or implied, including any implied warranties of fitness for a particular purpose, merchantability or otherwise in relation to any information provided by Global Paddler on this website.

If Global Paddler breaches any term, condition or warranty which is implied by law and cannot lawfully be excluded, the liability of Global Paddler for a breach of the applicable term, condition or warranty is limited to, at the election of Global Paddler:

  • the resupply of the relevant advice, service, recommendation or information; or
  • the payment to you of the cost of having the relevant advice, service, recommendation or information supplied again.

The contents of this website are protected by copyright law. Copyright in this material resides with Global Paddler or various other rights holders, as indicated. The material on this website is intended for personal use only. You may make a temporary copy of part or all of this website on your local computer for the sole purpose of viewing it, and print a single hard copy of a whole page of this website for personal use, provided that any copyright notice on such page is not removed. For anything other than personal use, no part of this publication may be reproduced, stored in a retrieval system, or transmitted by any form by any means electronic, mechanical, photocopying, recording, or otherwise, without the express written permission of the publisher and copyright owner.

Global Paddler may at any time revise these terms and conditions by updating this website. By using this website you agree to be bound by all revisions and you should therefore periodically visit this page to determine the then current terms which govern your relationship with Global Paddler.

Placing an order for a product or service

You may order products and services by selecting and submitting your order through the Global Paddler website in accordance with these terms and conditions.

Any order placed through the Global Paddler website for a product or service is an offer by you to purchase the particular product or service for the price notified at the time you place the order. Global Paddler does not make any offer to sell goods or services at, by or through this website.

We may ask you to provide additional details or require you to confirm your details to enable Global Paddler to process any orders placed through this website.

You agree to provide Global Paddler with current, complete and accurate details when asked to do so by this website.

Paying for your order

Global Paddler offers a choice of both PayPal and manual payment methods. Use PayPal if you would like to pay using your PayPal account or credit card, and manual if you would prefer to pay by EFT (direct bank deposit) or cheque.

You must not pay, or attempt to pay, for Products through any fraudulent or unlawful means.

If we do not receive or are unable to successfully process payment in full for your order for any reason, we will cancel your order.

Order confirmation

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address.

We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject an order, make a change to an order, or limit an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made.

We reserve the right to limit or prohibit sales to dealers or any commercial enterprise.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Stock levels displayed to you are accurate at the last known update, however, stock availability is subject to change. If there are any changes in available inventory at the store in the time between you view a product, add an item to your shopping cart and commit to a purchase, and we are unable to fulfil your order, we will notify you as soon as possible.

Shipping & returns

Once your order has been placed and paid for in full, it will be dispatched as soon as possible. Delivery to an address within Australia usually takes less than 7 days. International deliveries can take up to 6 weeks and may incur additional cost. These are approximations and it may take longer due to availability of stock or other unforeseen circumstances. You will be notified immediately if we think there will be a delay. Please let us know if you have a deadline for receiving your order as we may be able to help ensure that you get it on time.

We recommend shipping your order to a business address for hassle free delivery. If no-one is available to receive the parcel, a collection card may be left in your post box to arrange re-delivery or pick-up. Delivery to the door may not occur in some rural locations. All deliveries that are returned to sender as the result of an incorrect address provided by the purchaser will incur an additional delivery charge. There is no free shipping in this instance.

To return a product, please get in touch using the Contact Us details on this website. Goods must be returned within 14 days of receipt in a saleable condition with the original invoice as proof of purchase. We will refund the purchase price using the original method of payment. Shipping costs will not be refunded unless the goods are faulty or not as ordered.